Fraud centre
Your Security is our Priority
We are committed to protecting our customers and keeping your personal and financial information safe. As online fraud continues to grow in South Africa, staying informed is the best way to protect yourself.
If you become aware of any security issues related to users or our servers, please report them immediately by sending all relevant information to info@kredio.co.za.
Technology and Security
Your personal data is processed in accordance with high security standards, and your connection to the website is protected by an SSL (Secure Socket Layer) certificate, which prevents interception of transmitted information. You can verify the certificate by clicking the lock icon in your browser's address bar.
We use modern technological solutions to verify data and assess credit risk. This allows us to make fast and fair decisions while minimizing the human factor.
Safety Rules
Follow these essential rules to protect yourself from fraud:
Never share your OTP (one-time PIN) with anyone
Do not provide your passwords or full card details
Always check that you are on our official website before applying
Do not click on suspicious links in SMS or emails
Unexpected verification code?
This is a warning sign that someone may be trying to access your profile.
Our official channels
For your safety, we only contact you through these channels:
- Website: https://kredio.co.za (check the address bar and the padlock)
- Short links: https://krd.run
- E-mail: only addresses ending in @kredio.co.za, e.g. contact@kredio.co.za
- Live chat: only inside kredio.co.za and your account
- Phone: 021 300 0281
We will NEVER ask for:
- Your OTP
- Your password
We never ask for a payment, deposit or "release fee" to approve or pay out a loan.
What to Do If Scammers Contact You
End the conversation
Hang up immediately and do not engage.
Protect your information
Never share SMS codes or personal details.
Report the incident
Contact us using official details on our website as soon as possible.
Report fraud
If you suspect fraud or have been contacted by someone pretending to be us:
- Do not respond or share any information
- Contact us immediately